Welcome to Concept Tutor! By accessing or using our website and services, you agree and abide by the rules and regulations and to comply with and be bound by these Terms of Service ("TOS"). If you do not agree to these terms, please do not use our services.

Definitions

• "Concept Tutor": Refers to our platform, including the website and any services provided.
• "User": Refers to anyone using our platform, including parents, students, and tutors.
• "Service": Refers to connecting students/parents with tutors and providing related resources.

Eligibility

• Users must be at least 18 years old to create an account or use our services. Minors may use the service with parental or guardian supervision.
• Tutors must provide accurate qualifications and credentials to be eligible for listing.

User Responsibilities

• Users must provide accurate and up-to-date information when registering or using the platform. No false information is entertained.
• Users must not use the platform for illegal, fraudulent, or harmful purposes which may effect Concept Tutor, other users or general people at large.
• Parents/students are responsible for verifying tutor's credentials before starting in tutoring sessions.

Payments and Refunds

• Payment terms, including rates and methods, will be clearly communicated before booking a tutor.
• Refunds will only be processed under specific conditions, such as a missed session due to tutor non-availability. Refund requests must be submitted within [X] days.
• Concept Tutor does not process direct payments between users and tutors; we facilitate communication and provide guidance.

Prohibited Activities

Users agree not to:

• Impersonate another person or provide false information.
• Engage in abusive, harassing, or disruptive behavior.
• Upload or distribute harmful content, including viruses or malicious software.

Tutor Responsibilities

• Tutors must maintain professionalism and provide accurate qualifications. The details provided to us should be correct and any false information desclosed to us will be strictly dealt with.
• Tutors are responsible for adhering to local laws and regulations regarding tutoring services.
• Concept Tutor reserves the right to suspend the registration or remove a tutor's profile for violations of these terms.

Disclaimer of Liability

• Concept Tutor acts as a facilitator and being a facilitator we are always at our toes to give the best of experiance to the users but is not responsible for the quality or outcomes of tutoring sessions.
• We do not guarantee successful matches or outcomes from tutor-student engagements.
• Users acknowledge that all interactions and arrangements are conducted at their own risk.

Termination of Use

We reserve the right to suspend or terminate any user’s including parents, student and tutors account for:

• Violations of these terms.
• Any activity deemed harmful to the platform or other users.

Intellectual Property

• All content on the Concept Tutor platform, including text, logos, and graphics, is owned by Concept Tutor and is protected under intellectual property laws.
• Users are not allowed to reproduce or distribute platform content without explicit permission from Concept Tutor

Changes to the Terms

We are always dynamic towards our terms of service we may update these TOS from time to time. Users will always be notified of significant changes that are made in the terms of service, and continued use of the platform constitutes agreement to the updated terms.

Governing Law

These terms that are specified above are governed by the laws of India. Any disputes must be resolved in the courts of Delhi Jurisdiction.

Contact Us

For any questions related to these Terms of Service, please contact us at:

• Email: concepttutorin@gmail.com
• Phone: +91 9205017838