What is Refund Policy ?

Meaning of Refund – Concept Tutor returns advance amount to the Parent.

When Refunding is done? – After the advance amount is received by the Concept Tutor, if in any case the class gets discontinued, Concept Tutor is bound to provide an alternative tutor for the same within two weeks from the date Concept Tutor is informed about the discontinuation. If in any case we are unable to do so, the advance amount will be refunded after deduction of the amount of classes held from the date of demo class.

How refunding is calculated? – The Refund Amount is calculated on the basis of following method

Total amount of advance paid to Concept Tutor                                               xxxxx

Less-Amount for the classes held (No. of classes  x  Charge per Class)      xxxx                                                                                                       ————-

Total amount to be paid to parent                                                                       xxxxx                                                                                                                    ————-

When Refunding is not done-Refunding is not done on the expiry of one month from the date of demo classes. Refunding is also not done if the customer does not inform about the discontinuation before one month from the demo classes.

How is Refunding done?– Refunding is done through Cheque or Internet Banking whichever is suitable to the parent.